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Returns & Exchanges

14-day returns.

Window

Within 14 days of delivery, unworn pieces in their original packaging may be returned or exchanged.

Not eligible

  • Engraved pieces
  • Bespoke commissions
  • Pieces already resized
  • Earrings, for hygiene reasons (unless unopened)

How it works

Contact client services for a return authorisation and insured label. Refunds are issued to the original payment method within 5–10 business days of inspection.